We advise you to read the terms and conditions for use of our website prior to usage.

By using this website, you agree to the following:

1. TERMS & CONDITIONS

Our disclaimer should be read in conjunction with our Privacy Policy.

TaxSpanner is the software service provided by Span Across IT Solutions Private Limited (registered e-return intermediary since 2010). If you are visiting through co-branded portal of our alliance partners, note that the e-filing services are provided through e-return intermediary (ERIN: L99900000311, taxspanner) and the same terms and conditions are applicable.

Every effort has been made to avoid errors or omissions. In spite of this, errors may creep in. Any mistake, error or discrepancy noted may be brought to our notice which shall be taken care of. It is notified that neither Span Across nor the authors will be responsible for any damage or loss of action to any one, of any kind, in any manner, there from. It is suggested that to avoid any doubt, the reader should cross-check all the facts, law and contents of the material on web with original Government publications or notifications.

The material contained on this site and on the associated web pages is general information and is not intended to be advice on any particular matter. Users and readers should seek appropriate professional advice before acting on the basis of any information contained herein or using any Software provided herein. Span Across, its directors, employees, agents, representatives and the authors expressly disclaim any and all liability to any person, whether a subscriber or not, in respect of anything and of the consequences of anything done or omitted to be done by any such person in reliance upon the contents of this site or use of software provided in this site and associated web pages.

In no event shall Span Across be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of the use or performance or inability to use the Span Across web site or related services.

We do not warrant that the functions contained in the material and software on this website will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or represent the full functionality, accuracy or reliability of the materials. In no event will we be liable for any loss or damage, or any loss or damages whatsoever arising from the use, or loss of use, of data, or profits arising out of or in connection with the use of this website or the software provided therein.

Information in the many web pages that are linked to Span Across’s or TaxSpanner’s Website comes from a variety of sources. Some of this information comes from official Span Across licensees, but much of it comes from unofficial or unaffiliated organizations and individuals, both internal and external to Span Across. Span Across does not author, edit, or monitor these unofficial pages or links. You acknowledge and agree that Span Across and its Website Co-branding Providers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such external sites or resources.

By using the www.taxspanner.com web site, including any software, and content contained therein, you agree that use of the site is entirely at your own risk. The site is provided “as is,” without warranty of any kind, either express or implied, including without limitation, any warranty for information, data, services, uninterrupted access, or products provided through or in connection with the site. Specifically, Span Across disclaims any and all warranties, including, but not limited to: (1) any warranties concerning the security, availability, accuracy, usefulness, or content of information, products or services and (2) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

Neither Span Across nor any of its employees, agents, successors, assigns, affiliates, website co-branding providers or content or service providers shall be liable to you or other third party for any direct, indirect, incidental, special or consequential damages arising out of use of service or inability to gain access to or use the service or out of any breach of any warranty.

At any stage if you are dissatisfied with any products, services, software and related material purchased or any portion of the Span Across web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue the use of Span Across web site.

The material featured on this site is subject to Copyright and / or third party copyright unless otherwise indicated.

Span Across is the owner and/or authorized user of names, images and logos identifying Span Across and any trademark, registered trademark and/or service mark appearing at this Web Site, and is the copyright owner or licensee of the content and/or information on this Website including but not limited to any screens appearing at the Site. You may not download and/or save a copy of any of the screens except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information on this Site for your personal use or records. If you make other use of this Site, except as otherwise provided above, you may violate copyright and other laws of India, other countries, as well as applicable state laws and may be subject to penalties. Span Across does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Website.

The permission to reproduce Copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.

Where indicated within the site, the use of certain material is subject to the specific and prior written approval of Span Across’s Copyright unit.

Requests for permission to use our logo should be directed to our Media and Communications team at info@spanacross.com

Span Across reserves the right to change any information on this Website including but not limited to revising and/or deleting features or other information without prior notice. The content presented at this Site may vary depending upon your browser limitations.

Span Across has no obligation to monitor the Web Site. However, you acknowledge and agree that Span Across has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site properly, or to protect itself or its customers. Span Across will not intentionally monitor or disclose any private electronic-mail message unless required by law. Span Across reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms of Service.

Unless otherwise indicated for a particular communication, any communications or material of any kind that you e-mail, post or otherwise transmit through this Website, including data, questions, comments or suggestions (“your Communications”) will be treated as non-confidential and non-proprietary. In addition, Span Across is free to use any ideas, concepts, know-how or techniques contained in your Communications for any purpose including, but not limited to, developing and marketing products using such information without compensation to you.

1. Links to external websites

Clicking on certain links within this Website might take you to other web sites for which Span Across assumes no responsibility for the contents or reliability of any other websites to which we provide a link and does not necessarily endorse the views expressed with them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work at all times and have no control over the availability of the linked pages. In particular Span Across is not responsible for any privacy policies on external websites and we recommend you read the relevant statements on any other websites you visit. Span Across is not responsible for the direct or indirect consequences of you linking to any other website from this website. Use of such third party websites shall be entirely at your own risk and consequence.

You agree that TaxSpanner or the employees or agents or any of TaxSpanner’s partners, their employees may collect, communicate, store, share all information including without limitation information that may be considered to be “sensitive personal data or information” under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 or any amendments, modifications or re-enactments thereto  and such other  details as provided by you to any third party including but not limited to its group companies, service providers, banks, financial institutions, credit bureaus, telecommunication companies, statutory bodies, business associates  etc. for customer verification, personalisation of products and services, credit rating, data enrichment, marketing or promotion of the products or services of such entities or offered by or hosted by such entities . You agree that you consent to receiving any other information through telephone/ e-mail/ SMS/WhatsApp for marketing purposes from us or other third parties even though your name appears in the National Customer Preference Registry (Do Not Disturb Registry). You expressly agree that any such calls/SMS/e-mails/WhatsApp messages will not cause any inconvenience to you or your family members. You agree to the use of WhatsApp or other applications for communication or sharing of information or documents or for sending notices, agree to abide by the terms and conditions of such applications and agree to the risks associated with such applications or sharing of information or issuance of notices through them.

1. Virus protection

We make all reasonable attempts to check and test material at all stages of production, and to exclude viruses from this website. It is always wise for you to run an up to date anti-virus program on all the material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system, which may occur whilst using material derived from Span Across website.

1. Limited Liability

Under no circumstances will Span Across or any of its affiliates or assigns be liable to you, or any other person or entity acting on behalf of you, for any loss of use, revenue or profit, lost or damaged data, or other commercial or economic loss or for any direct, indirect, incidental, special, statutory, punitive, exemplary or consequential damages whatsoever related to your use or reliance upon software or services on this website, even if advised of the possibility of such damages or if such damages are foreseeable.

Notwithstanding anything contained, (i) the aggregate maximum liability of TaxSpanner towards you at any time in connection with the obligations undertaken, regardless of the form or nature of action giving rise to such liability (whether in contract, tort or otherwise), shall under no circumstances exceed the payment received for the engagement giving rise to the claim; and (ii) TaxSpanner shall not be liable for any indirect, exemplary, special, punitive, consequential or incidental losses, damages, claims, liabilities, charges, costs, expenses or injuries (including, without limitation, loss of use data, revenue, profits, business and for any claims of customers or other third party claiming through its customers) that may arise out of or be caused in connection with or result from this Agreement or any other obligations undertaken under the terms of this Agreement.

1. Accurate Calculation:

We diligently work to ensure the accuracy of the calculations on every form prepared using TaxSpanner.com tax preparation software. If you are a registered user and you are required to pay an income-tax penalty and/or interest solely because of a calculation error on a form prepared and e-filed for you using TaxSpanner.com, and not as a result of, among other things, your failure to enter all required information accurately, willful or fraudulent omission or inclusion of information on your tax return, misclassification of information on the tax return, or failure to file a revised return to avoid or reduce an applicable penalty/interest after TaxSpanner announced updates or corrections to the software in time for you to file an amended return, then you must notify support@taxspanner.com as soon as you learn of the mistake (and in no event later than 30 days after the penalty or interest is assessed). TaxSpanner will then contact you promptly to resolve the issue at no additional fees to TaxSpanner.

1. Other Information

Span Across is taking reasonable and appropriate measures, to ensure that your personal information is disclosed only to those specified by you. However, the Internet is an open system and we cannot and do not guarantee that the personal information you have entered will not be intercepted by others and decrypted.

If you wish to use the Site, you may be asked to supply certain information, including credit card or other payment mechanism information. You agree not to hold Span Across liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant or information or service provider through the Site. You agree that all information you provide through the Site for purposes of availing services will be accurate, complete and current. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to services availed through the Site.

Span Across may use the contact information (phone number, email ids, etc.) shared by you to send you important communication related to latest tax updates, return filing process, reminders, product features, new releases, etc. via email, promotional or transactional SMS, whatsapp or any other such medium. If you do not wish to receive such emails, please click here to unsubscribe.

1. General Provisions

If any part of this agreement is found void and unenforceable, it will not affect the validity of the balance of this agreement, which shall remain valid and enforceable according to its terms. This agreement may only be modified by a writing signed by an authorized officer of Span Across. This is the entire agreement between Span Across and you relating to the use of the Software and the services provided through this website and it supersedes any prior representations, discussions, undertakings, communications or advertisements relating to the Software and the services.

Span Across reserves the right at any time to modify, alter, or update these terms of use and Disclaimer without prior notice and you agree that you shall be bound by such modifications, alterations, or updates.

The failure of Span Across to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

1. Privacy Policy

Our Privacy Policy explains how we protect and respect the data we collect from you. Your use of this site constitutes acceptance of this policy.

1. Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

These terms and conditions are in addition to the general Terms of Use.

1. TERMS & CONDITIONS (E-Return Intermediary)
   1. If you e-file your return at TaxSpanner.Com, your return will be uploaded to the income tax department server through TaxSpanner’s registered e-return intermediary certificate.
   2. By registering for TaxSpanner services (through any means, including, but not limited to, online, email, phone, hyperlink, paper form, etc.), user(s) will be added as a TaxSpanner client at the Income Tax Department’s website.

c. You authorize TaxSpanner to periodically check your income tax return history and update you in case of any inconsistency.

1. Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

These terms and conditions are in addition to the general Terms of Use.

1. TERMS & CONDITIONS (ITR-V Deposit Facility)
   1. If you purchase any TaxSpanner product at the MRP (without any discount offer), then you are eligible for free deposit of ITR-V to the income tax PO Box.
   2. This facility is a complimentary service for a limited period.
   3. By availing this service, you agree to the Terms and Conditions of the courier service being engaged by TaxSpanner.
   4. Refund Policy is same as the one mentioned in general Terms of Use. Since courier is only a complimentary service, its non-availability can not be a cause of refund.
   5. This offer is valid during the promotion period.
   6. Span Across reserves the right to change or withdraw the Offer, any time at the sole discretion of the Management. The terms and conditions of this offer are subject to change without any prior notice.
   7. This offer is available only in NCR and Bangalore.
2. Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Disclaimer

1- No warranty

Taxspanner takes considerable care to ensure the accuracy of your ITR. However, Taxspanner makes no guarantee or assurance about the accuracy of your ITR. You must double-check your ITR for accuracy. Taxspanner shall not be held liable or responsible for any issues that develop as a result of erroneous ITR filing.

2- ERI

You utilise our ERI Services entirely at your own risk. Subject to relevant laws, Taxspanner expressly disclaims any warranties of any type, whether express or implied, including, but not limited to, implied assurances of merchantability, satisfactory quality, suitability for a specific purpose, and accuracy of the ERI Services.

3- E-Filing

In the event of electronic filing, the ITR is not considered submitted until it is successfully uploaded at ITD Portal. You should double-check your account at https://incometaxindiaefiling.gov.in to ensure that your return was correctly filed. You acknowledge that you will be solely responsible for ensuring that your ITR has been filed and received by the ITD, as well as taking any necessary alternative steps. We suggest that you print and save a copy of your ITRs for your records.

4- Refund policy - We occasionally accept refund requests based on Merit. All Refund requests for a Season will be processed only after the last date of ITR Return. (Generally, 31st July).